PRIVACY POLICY RCCHEMSUPPLY.NET

Last Updated: May 25, 2025

Effective Date: May 25, 2025

Rcchemsupply.net (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you:

Visit our website https://rcchemsupply.net
Make purchases or interact with our services
Contact our customer support

By using our Services, you agree to these terms. If you disagree, please discontinue use immediately.

1. Information We Collect

Personal Data You Provide

We collect:

Identifiers: Name, email, phone number, shipping/billing addresses
Payment Information: Processed securely via third-party gateways (e.g., Stripe, PayPal). We do not store card details.
Communications: Emails, contact form submissions, or support tickets.

Automated Data Collection

Usage Data: IP address, browser type, device information, pages visited (via cookies and analytics tools like Google Analytics).
Cookies: Essential for site functionality (e.g., shopping cart). Manage preferences via browser settings.

2. How We Use Your Information

We process your data to:
✔ Process orders and payments
✔ Provide customer support
✔ Improve website performance
✔ Comply with legal obligations (e.g., fraud prevention)
✔ Send transactional emails (e.g., order confirmations)
✔ Marketing (with consent; opt-out anytime)

We rely on:

Consent: For marketing communications (withdraw anytime).
Contractual Necessity: To fulfil orders.
Legal Compliance: Tax, customs, or law enforcement requests.
Legitimate Interests: Fraud prevention, site optimisation.

We share information only with:

Service Providers: Payment processors, shipping carriers (e.g., FedEx).
Legal Authorities: When required by law (e.g., subpoenas).
Business Transfers: During mergers/acquisitions (with notice).

We do NOT sell your data.

5. International Data Transfers

Data may be transferred globally under safeguards:

EU/UK: Standard Contractual Clauses (SCCs) or GDPR adequacy.
Canada: PIPEDA compliance.
Other Regions: Equivalent protections.

6. Data Retention

We retain data only as long as necessary for:

Order fulfilment (typically 3–7 years for tax/legal compliance).
Fraud prevention or dispute resolution.

7. Your Rights

Depending on your location, you may:

Access, Correct, or Delete your data.
Restrict Processing or request data portability.
Withdraw Consent (e.g., unsubscribe from emails).
Lodge Complaints with your local data protection authority (EU/UK).

To exercise rights, contact:
✉ Email: privacy@rcchemsupply.net
📬 Mail: Rcchemsupply.net, Latona Street, Philadelphia, PA 19146, USA

We respond within 30 days and may verify your identity for security.

8. Security Measures

We employ:

SSL/TLS encryption for transactions.
Access controls to limit internal data access.
Regular security audits.

Note: No method is 100% secure—use strong passwords and monitor accounts.

9. Children’s Privacy

We do not knowingly collect data from minors (<18). Report accidental collection to privacy@rcchemsupply.net.

10. Policy Updates

We may update this policy. Changes will be posted here with a revised “Last Updated” date. Material changes will be notified via email or site banner.

11. Contact Us

For questions or requests:
✉ Email: privacy@rcchemsupply.net
📬 Mail: Rcchemsupply.net, Latona Street, Philadelphia, PA 19146, USA

Thank you for trusting Rcchemsupply.net.
Innovation. Integrity. Confidentiality.

This policy is not legal advice. Consult an attorney for compliance guidance.

Key Improvements:

Simplified Structure: Clear headings and bullet points for readability.
GDPR/CCPA Compliance: Explicit rights and legal bases.
Stronger Security Language: Reassures users about data protection.
Concise Retention Policy: Specific timelines for data storage.
Streamlined Contact Info: Direct links/emails for user requests.

Let me know if you’d like any further refinements!

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